Category: Knowledge Management


Scared of employees blogging? Try using them.

Saturday 9 August 2008 | Blogging : Internet : Knowledge Management | Comments (2)

What do you do when your employees are blogging? What, you think they aren't? Even if you don't have technical people in your employ the chances are that some of them are blogging. Maybe not under their name, perhaps under a pseudonym, and maybe not about your company, but then...

Could Twitter replace business IM?

Monday 2 June 2008 | Internet : Knowledge Management | Comments (0)

I've written before about utilising tools that are used daily on the Internet to create a new and knowledge focused Intranet with little cost to the business (have a look through the Knowledge Management category), and in that I've talked about the use of Instant Messaging. This has been something...

Creating a useful Intranet

Wednesday 19 March 2008 | Knowledge Management | Comments (2)

Intranets are a mess, let's face it. They're most often a big dump of information that is more a legacy system than any other computer system within your organisation, that is if you have the traditional model of adding in new groups of pages then your model dates back to...

Employ bloggers, don't kill them

Tuesday 8 January 2008 | Blogging : Knowledge Management | Comments (0)

While the learners, users and customers of companies are becoming more curious, more engaged and more vocal, the companies themselves are clinging to their strict and outdated policies, rules and control. They are in danger of, and already are, losing employees and customers who could be benefiting their organisation. While...

Social Bookmarking tools in the workplace

Wednesday 24 January 2007 | Knowledge Management | Comments (0)

Part of my work to date has involved Collaborative learning, and within that I've been looking at tools that are being widely used on the Internet and how they can be applied within learning and within an organisation. One of the most useful tools for knowledge capture is the system...

Knowledge Management: (7/7) A new Intranet model

Tuesday 17 October 2006 | Knowledge Management | Comments (0)

Previously in this series of Knowledge Retention versus People Retention I've talked about Enabling the employees to become knowledge sources, How to find out where the knowledge is, Encouraging the employees to share their knowledge, Giving the employees the tools to share their knowledge, Promoting the Knowledge Exchange, and Delivering...

Knowledge Retention: (6/7) Delivering the Knowledge to the employees

Wednesday 11 October 2006 | Knowledge Management | Comments (0)

Previously in this series of Knowledge Retention versus People Retention I've talked about Enabling the employees to become knowledge sources, How to find out where the knowledge is, Encouraging the employees to share their knowledge, Giving the employees the tools to share their knowledge, and Promoting the Knowledge Exchange. Next...

Knowledge Retention: (5/7) Promoting the Knowledge Exchange

Thursday 5 October 2006 | Knowledge Management | Comments (0)

Previously in this series of Knowledge Retention versus People Retention I've talked about Enabling the employees to become knowledge sources, How to find out where the knowledge is, Encouraging the employees to share their knowledge, and Giving the employees the tools to share their knowledge. The last article was long,...

Knowledge Retention: (4/7) Giving the employees the tools

Monday 25 September 2006 | Knowledge Management | Comments (0)

Previously in this series of Knowledge Retention versus People Retention I've talked about Enabling the employees to become knowledge sources, How to find out where the knowledge is, and Encouraging the employees to share their knowledge. Now I'm going to discuss how to give the employees the tools to enable...

Knowledge Retention: (3/7) Encouraging the employees to share their knowledge

Thursday 21 September 2006 | Knowledge Management | Comments (0)

Previously on Knowledge Retention not People Retention (I always hear that in my head with Keifer Sutherland's voice!) I talked about Enabling the employees to become knowledge sources and How to find out where the knowledge is. Next I'm going to briefly skim over one of the biggest difficulties to...

Knowledge Retention (2/7): How to find out where the knowledge is

Wednesday 20 September 2006 | Knowledge Management | Comments (0)

This is the second in a series of seven articles about Knowledge Retention which started off as a short post about Knowledge Retention versus People Retention and just grew. The list of all the articles in the series is in the first of the posts entitled Knowledge Retention not Employee...

Knowledge Retention (1/7): Enabling the employees to become knowledge sources

Tuesday 19 September 2006 | Knowledge Management | Comments (0)

It does sound harsh, but it's true. An organisation should think more about retaining the knowledge of its staff rather than the staff themselves. That's what's going to benefit both parties. You see employees leave, it's a fact of life nowadays. For an employee to get the recognition and respect...

Knowledge Retention not Employee Retention

Monday 18 September 2006 | Knowledge Management | Comments (0)

I started out writing around an idea I had at work about Knowledge retention, perhaps a controversial one, it goes something like this: Organisations shouldn't concentrate on retaining employees, but should focus more on retaining their knowledge and help them to leave the organisation, even encourage them. Pretty soon the...

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