Category Archives: Companies – 3 Stars

Chatham Honda

Graeme P Chatham (East) Ltd

I’ve kept clear of writing this review for over a year now, mainly because I’ve been waiting for my first service to come through, but also to let some of the earlier feelings subside from my experience with the Sales team. However now seems the time to write this.

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Webfusion

I’ve been with Webfusion for a little while now. A company who, now I come to think of it, I can’t actually remember why I chose them. Perhaps it was convenience as my Domain Registrar 123reg was their sister company, but price was involved as I remember the cost against offering for the year was pretty good.

However since then I’ve not had much contact with them other than two issues.

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Mailorderbikes.com

I buy quite a lot over the Internet, and I’m not overly concerned about purchasing items this way than if I was standing in the store, until it comes to items that require sizing. So it was with a lot of care I purchased a bike for my girlfriend for her Christmas.

There were a couple of requirements. It had to have front suspension so she could join me in Cross Country, had to have a comfortable saddle, decent Shimano components, rapid fire gears, and here’s the important part – a frame that didn’t look like a womans bike.

How hard could that be? Very it turned out, all because of that frame.

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American Express – Gold Card

My previous Credit Card company was Barclaycard and I was with them for something like seven years. In those years I missed perhaps three or four payments through sheer forgetfulness or some trip away, but each time I came back, paid the late fine and continued on. I use it as a Charge Card, I pay it off in full every month. I left Barclaycard because at one of those missed payments I received a really nasty letter threatening legal action, obviously a standard letter without any regard of my previous history.

I went through weeks of attempting to contact them and get some form of explanation. Nothing but hassle at not accepting emails to their Internet support area, that coupled with the devaluing of their points system when it moved to Nectar made me decide to move.

At that time, American Express hit me with a free invitation to sign up for a Gold Credit Card. Yes please, have some of that, especially with a 1% cash back. I have to say there’s been no problems, and I’ve been with them for a year and five months.

However, due to the Christmas rush and changing to the emailed Credit Card statements, I’d missed a payment. They were kind enough to phone me and tell me, and I dealt with the payment that night, full balance including charges paid by switch directly to them.

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Amazon

I’ve been a long time user of Amazon so a lot of the rating they receive is from all the orders on time and in perfect condition, including GTA: San Andreas and Halo 2 arriving on their release day. However I am, as anyone invariably would, going to write about the recent bad experience. It’s not just that it’s bad at any time of the year, but bad at Christmas.

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The Scotsman Hotel

We recently were given some vouchers for a free nights stay at The Scotsman hotel in Edinburgh, and so for my Birthday we decided to stay and enjoy the excesses that we hoped it would offer. We were right.

Walking into the hotel you suddenly realise three things, firstly that it is gorgeous inside, that it is not part of a chain of hotels (there is a plaque at the front door) and this makes it even more attractive, and three there are an abundance of friendly, helpful and well trained staff. (Apologies to the staff there, it makes them sound like animals, I didn’t mean it in that manner!).

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