Tag Archives: Digsby

Could Twitter replace business IM?

I’ve written before about utilising tools that are used daily on the Internet to create a new and knowledge focused Intranet with little cost to the business (have a look through the Knowledge Management category), and in that I’ve talked about the use of Instant Messaging. This has been something that has come up against resistance whenever it’s mentioned in a business context, so when I started using Twitter I saw answers to so many of the issues and negatives raised against IM in the workplace.

The Twitter model of messaging is one which would work superbly well in a business that is both scared of employees chatting the day away, and also of employees concerned about the instant intrusion of IM.

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